FAQs.

Welcome to our FAQ section. Whether you’re curious about how solar panels work, the benefits of battery storage, or the specifics of our Solar Service, we’re here to guide you every step of the way.
If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.​

Solar FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Solar panels are 3 dimensional frames installed (usually) on roofs. They contain a group of solar cells that absorb energy from the sun and turn it into electricity.You can read more here.

Colder climates are actually optimal for solar panel efficiency. Solar panels absorb the sun’s light rather than the heat, so even in below-freezing conditions, the panels generate more than enough electricity. 

Yes, good quality solar panels can be expensive to buy.

No, rain will not impact your solar energy system nor will it affect the amount of electricity produced. 

Typically, solar panels should last between 25 to 35 years.

Traditionally, electricity is produced by burning oil and coal, known as ‘fossil fuels’ because they are made from the remains of ancient plants and animals that lived millions of years ago. These fuels aren’t renewable – once they’re gone, theyre goneand burning them produces greenhouses gases which are a leading cause of climate change, as well as air pollutants. Solar, on the other hand, is clean and green and uses the infinite resource of the sun!  

Solar panel systems can cut your electricity bill, cut your carbon emissions, and help protect our environment.  

Usually, a panel is made of wafers of a semiconducting material such as silicon. It also includes a glass front surface, aluminium frame, and polymer resins to seal the panel and prevent water from getting inside. 

Solar PV panels will produce electricity from any light that strikes their surface. While direct sunlight is the most efficient source, they can also harness energy from diffused light in the sky and even reflected light from their surroundings.  

Solar panels can be installed on a wide range of roof types, including tiled, slated, flat, trapezoidal metal, standing seam, and even turf roofs, as long as there is sufficient space available for the panels. 

Solar Battery FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Solar panels generate a significant amount of energy and often more than is need by you at any one time. A battery allows you to store that electricity and to use it when you need it – at night for example. You can become more self sufficient and cut more from your electricity bill with a solar and battery combination.  

You can find out more information in our blog here.

HomeSun would check this out for you, but most homes have space for a battery. 

The size of the battery you need is determined by your daily electricity usage and the energy output of your solar panels. 

While the solar panels might generate less energy during the winter, they can still charge the battery, ensuring a year-round supply. 

Typically between 5 and 12 years. If you have the HomeSun SolarService, your battery is replaced free of charge. 

High-quality solar batteries like those installed by HomeSun come with safety features to prevent overcharging, overheating, and other risks. Compliance with UK electrical safety standards is mandatory. 

Solar Export and Payments FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Yes. When you install solar PV panels on your roof, they will often generate more power than you can consume, especially on sunny days. This excess energy can indeed be exported into the national grid. In return for contributing this surplus electricity, you’ll a tax free payment. 

The rate can differ wildly among energy suppliers and it is best to shop around.  

Simply put, the rate you will get for exporting is very likely to be less than you would pay for use energy from the grid. To maximize financial and energy efficiency, it’s better to consume the solar energy you produce directly. A solar battery further enhances self-consumption and minimise reliance on the grid. 

HomeSun Solar Service FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

No, there’s nothing to pay upfront with our SolarService. You lock in your 12 year price, and pay one fixed monthly payment regardless of how much solar electricity you use, and how much excess electricity you sell.

Worry not. Our SolarService includes the installation, maintenance and insurance of a rooftop solar PV system, replacement of parts such as an inverter and, if you have a battery, we replace that completely around year 12 when it needs to be retired. We’ve got you covered.

HomeSun remotely monitors your solar PV system to ensure that it is properly operating for you.

The service is offered to any homeowner. We will need to conduct a home survey to check that the property and roof are appropriate for solar, and a we will do a credit check as part of the application process.

Click here for a free solar assessment for your home in one minute.

Yes, any solar electricity you don’t use, is sent automatically to the Grid and you will be paid 100% tax free! It’s worth shopping around for the best rates – Intelligent Octopus Flux has a great tariff, for example. But new opportunities will open up!

Research from WWF and Scottish Power found that solar increases the value of a house by 0.5% to 2%. This study excludes the impact of batteries which would likely increase value further.

A Rightmove study found that increasing a home’s EPC rating raised the value of the home. Adding solar to a home typically increases an EPC by one level, and the study found that increasing EPC from D to C resulted in an average increase of 4% or £13,800.

If you sell your home, you can cancel the SolarService, the new owners of your home can continue with the SolarService, or the new owners could buy the solar panels at the reloved price which will be displayed on our website.

It depends on the size of the system but on average it will take 1-2 days.

Nothing. With your SolarService, the solar will flow automatically to your home.

No, your home will automatically use the solar electricity first and then from your electricity company/the national grid. 

Yes. this is not a loan to buy the solar system. Depending on your contract, there may be a minimum period or notice period but if you cancel, we will keep the panels on your roof at our cost, so that you can re-join the SolarService at any point.