FAQs.

Welcome to our FAQ section. Whether you’re curious about how solar panels work, the benefits of battery storage, or the specifics of our Solar Service, we’re here to guide you every step of the way.
If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.​

Solar FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Solar panels are 3 dimensional frames usually installed on roofs. A solar panel is made of wafers of a semiconducting material such as silicon. It also includes a glass front surface, aluminium frame, and polymer resins to seal the panel and prevent water from getting inside.

Each solar panel contains a group of solar cells that absorb energy from the sun and turn it into electricity. Unlike traditional ways of generating electricity (such as coal or oil), solar panels are able to harness the renewable energy from the sun, meaning solar energy is a clean and sustainable energy source.  Read to know more about how solar panels work.

Good news – colder climates are actually optimal for solar panel efficiency. Solar panels absorb the sun’s light rather than the heat, so even in colder conditions, the panels will generate electricity efficiently.

Yes, high quality solar panels can be expensive to buy. While higher quality solar panels will ensure your system works more efficiently and lasts for longer, it does mean that solar energy can be a big up-front investment. The cost also means it can take a long time to see a return on your investment. This is why HomeSun offers a different option which allows you to have exclusive access to a high quality system with no big, upfront payments. Learn more about our SolarService.

No, rain does not impact your solar panel system, nor will it affect the amount of electricity produced.

Typically, good quality solar panels should last between 25 to 35 years.

Traditionally, electricity is produced by burning oil and coal, known as ‘fossil fuels’ because they are made from the remains of ancient plants and animals that lived millions of years ago. These fuels aren’t renewable – once they’re gone, they’re gone. Burning fossil fuels produces greenhouses gases, which are a leading cause of climate change and air pollutants. 

Solar power, on the other hand, is clean, green and uses the infinite resource of the sun. By harnessing solar energy, we can reduce our reliance on polluting fossil fuels. This isn’t limited to powering your appliances in your home, either. Electric vehicles (EVs), for example, are becoming more and more common, and can also be powered by solar energy. Solar energy is key to powering a sustainable future!

Solar panel systems offer a range of possible benefits:

  • Cut your electricity bill by generating solar electricity
  • Create income by selling surplus solar energy back to the grid and being paid tax free
  • Cut your carbon emissions by reducing your dependence on fossil fuels
  • Help to protect our environment by providing a source of clean and green energy

Solar PV panels will produce electricity from any light that strikes their surface. While direct sunlight is the most efficient source, they can also harness energy from diffused light in the sky and even light reflected from their surroundings.

We can advise you on whether the angle of your roof is ideal for solar panels, and what kind of system would make the most sense for you. We can also show you how much energy your solar panel system could generate, taking into account the angle of your roof and the amount of shading. The consultation is completely free and there is no obligation to buy – if you would like to learn more, contact us.

Solar panels can be installed on a wide range of roof types, including tiled, slated, flat, trapezoidal metal, standing seam, and even turf roofs. As long as there is sufficient space available for the panels, our team will be able to assess your roof and suggest the best possible solar system.

The HomeSun team can advise you on whether your roof is suitable for solar panels, and what kind of system would make the most sense for you. We can also show you how much energy your solar panel system could generate, taking into account the angle of your roof and the amount of shading. The consultation is completely free and there is no obligation to buy – if you would like to learn more, contact us.

Buying a solar system is always an option, but there’s a big upfront payment to make. You also have the hassle of choosing the right system for your house and maintaining it yourself, not to mention the additional costs of repairs and solar replacement parts. It can take a long time to see the return on such a big investment, which is why HomeSun is introducing a new way to power your home with clean energy.

Our online monitoring system is designed to detect issues swiftly and alert our Operations and Maintenance Team. We’ll then be in touch to arrange fixing the problem as soon as we can, at a time convenient for you.

Solar Battery FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Solar panels generate a significant amount of energy, often more than your house may require at any one time. A solar battery storage allows you to store that surplus electricity and use it when you need it – at night, for example, when your solar panels won’t be generating electricity.

This means you can become even more self sufficient, cutting more from your electricity bill with a solar and battery combination.

You can find out more information in our blog here.

HomeSun would check this for you as part of your free consultation, but most homes have space for a battery.

The size of the battery you need is determined by your daily electricity usage and the energy output of your solar panels. As part of your free consultation, the HomeSun team will assess your specific usage and the best system for you, including the optimal solar battery size.

While the solar panels might generate less energy during the winter, they will still generate solar energy as long as there is sunlight available. They can also still charge the solar battery, ensuring a year-round supply of self-sufficient, clean energy.. 

Typically between 5 and 12 years. If you have the HomeSun SolarService, your battery is replaced free of charge. 

High quality solar batteries like those installed by HomeSun come with safety features to prevent overcharging, overheating, and other risks. The batteries we use to comply with UK electrical safety standards is mandatory, and we work with highly trained installation teams to configure them.

Solar Export and Payments FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

Yes. When you install solar panels on your roof, they will often generate more energy than you need, especially on sunny days. This excess solar energy is automatically exported to the national grid, and you will be paid for every kWh you export. It’s worth shopping around for the best rates to make sure you’re being paid the best solar rates possible. What’s more, this money is 100% tax free!

The rate can differ wildly among energy suppliers and it is best to shop around.  

Simply put, the rate you will get for exporting your solar energy is very likely to be less than what you would pay to use energy from the grid. To maximize your financial and energy efficiency, it’s better to consume the solar energy you produce directly. A solar battery further enhances self-consumption and minimises reliance on the grid.

HomeSun Solar Service FAQs.

Our team of experts are committed to providing clear, concise, and helpful answers to all your queries. If there’s something you really want to know, that’s not covered, just use the contact us form and we will get in touch with you directly.

No, there’s nothing to pay up front with the HomeSun SolarService. You lock in your price for the first 12 years (with no inflation), and you pay one fixed monthly payment. You don’t pay any additional fees for solar maintenance services or replacement of parts either. What’s more, your monthly payment stays the same, regardless of how much solar electricity you use, and how much excess electricity you sell back to the grid.

Worry not. The HomeSun SolarService includes the solar installation, maintenance and insurance of a rooftop solar panel system. This includes replacing parts where needed, such as the solar battery which usually needs to be retired after around 12 years. No hidden fees or unexpected extra costs – we’ve got you covered.

HomeSun remotely monitors your solar panel system 24/7 to ensure that it is always operating optimally for you. You will also have access to an account which allow you to see how well your solar system is performing.

The HomeSun SolarService is available to any homeowner. We will carry out a free home survey (remotely) to make sure your property and roof are suitable for solar panels, and we will use this information to design the optimal solar system for you. We will also run a credit check as part of the application process, after receiving your approval.

Check out our solar panel system cost calculator for a free solar assessment for your home in one minute.

Research from WWF and Scottish Power found that solar increases the value of a house by 0.5% to 2%. This study excludes the impact of batteries which would likely increase value further.

A Rightmove study found that increasing a home’s EPC rating raised the value of the home. Adding solar to a home typically increases an EPC by one level, and the study found that increasing EPC from D to C resulted in an average increase of 4% or £13,800.

If you decide to sell your home, you have several options depending on what’s right for you. The new owners of your home can take over the HomeSun SolarService or they could buy the solar panels at the reloved price displayed on our website. Alternatively, you could end or pause the HomeSun SolarService with a notice period.

Research from WWF and Scottish Power found that solar increases the value of a house by between 0.5% and 2%. This study excludes the impact of solar batteries, which would likely increase the value even further.

A Rightmove study found that increasing a home’s EPC rating also raised the value of the home. Adding solar panels to a home typically increases the EPC rating by one level. As an example, the study found that increasing the EPC rating from D to C resulted in an average house value increase of 4%, or £13,800.

Installations are usually very quick. While it will depend on the size of the system and the type of property, solar installations on average take 1-2 days.

Nothing at all. The HomeSun SolarService team will ensure that your solar energy will flow automatically to your home after installation, with no effort required from you.

There is no need to change your electricity company if you don’t want to. Your HomeSun solar panels will generate a significant amount of electricity and your home will automatically use this solar electricity first, before the electricity provided by your energy company. This means you will stay connected to your energy company, but you will be using less of their electricity (and paying them less as a result).

If you want to benefit from a better export tariff, you may want to shop around to see if there is a better rate available from other electricity companies. You will also need a smart meter, as this measures what electricity is being used where.

Yes. Depending on your contract, there may be a minimum period or a notice period, but you will have options to cancel or pause your SolarService if you need to do so.

If you choose to pause, we will keep the solar panels on your roof at our cost, so that you can rejoin the SolarService at any time.

As we are responsible for the solar maintenance services and repair of your system, we naturally want to install top tier solar equipment on your roof. We work with reputable brands such as Suntech, JA and Longi for the solar panels, and Solis Fronius and Huawei for the inverter.

While it’s true that solar panel efficiency has increased over the last few years, in reality it has only improved by approximately 4 percentage points over a 10 year period. This means that you are unlikely to see significant improvements by waiting a few more years, and in reality, it wouldn’t change the number of panels we install on your roof.

On the other hand, by signing up to the HomeSun SolarService today, you can lock in your energy price for 12 years, with no inflation or additional fees.

The value of your solar system will depend on its size. A small system could cost approximately £9,000, while a larger system could cost more than £14,000.

As HomeSun is responsible for the solar maintenance services and repair of your system, it makes sense that we only install Tier 1 grade solar equipment on your roof.

Don’t forget, the HomeSun SolarService covers not only the system, but the maintenance and replacement of any necessary parts, which can also be expensive. This could include an inverter (approximately £1000) and, in the case of systems with a battery, a full replacement of the battery when it needs to be retired around year 12.

HomeSun will cover the cost of removing the system at the end of your contract, so no need to worry about that. If you want to remove the system before the end of your contract, then HomeSun will help to organise this for you and the payment will be made direct to the solar installation company.

The monthly HomeSun SolarService price varies according to the system package you choose, and will be based on a custom design for your home. To calculate your potential savings, check out our solar cost calculator.